Shipping policy
Shipping Policy
At THEBUYFIRST, we are committed to delivering your order safely and on time.
📦 Order Processing
-
Orders are processed within 1–3 business days after payment/order confirmation.
-
Orders placed on weekends or public holidays will be processed on the next business day.
🚚 Delivery Time
-
Standard delivery usually takes 5–8 business days after dispatch.
-
Delivery times may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.
-
Remote areas may require additional delivery time.
💰 Shipping Charges
-
Free shipping is available on eligible orders.
-
Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.
📍 Order Tracking
Once your order has been shipped, you will receive tracking information through your provided contact details, where available.
⚠️ Delivery Delays
While we aim to deliver within the estimated timeframe, delays can occasionally occur due to courier issues, weather, public holidays, incorrect address details, or other circumstances beyond our control.
🏠 Incorrect Address
Please make sure your shipping address, phone number, and other contact details are correct before placing your order. We may not be responsible for delays or additional charges caused by incorrect or incomplete address information.